In May 2013, I applied for a lot of jobs around and on campus. I needed something that would fill my time and help pay the bills while I stayed in town this summer. Unfortunately, I had no job experience and very few people wanted to hire me because of that sadly crucial factor. However, I applied with optimism and quickly made sure to call and fight for an interview. More sadly, I only got one, but it was close to the apartment and the hours worked with my schedule. I attended an open interview at the Subway across from Campus, and was signing the paperwork for my background checks and drug tests within the week.
Within my first few days working at Subway, I was concerned about working at a minimum wage job, wondering whether or not I'd be able to pay bills and rent. But, I went with it and was thrown head first into the oh-so exciting world of fast food. Had it not been for some unforseen circumstances with my awful ex-roommate and her friends (there's at least three or four posts about that in the future) I probably would have been set for those few months. As it was, though, even with the job I had to sell my MacBook Pro to pay rent.
Within my first two weeks, my attitude began to change. I started working feeling confidant about my progress -- though I did apologize a few times because I felt like I was slowing everyone down. And I was. But, hey, I was new!
I began working mostly closing shifts, and met an amazing woman named Rosina who has worked there for five years now. She had a second job working at the court house and adult correctional facility, and helped with with the in and outs of working at the sandwich shop. However, I couldn't help but feel some animosity between my awesome coworkers (the ones who actually did something, at any rate), and our manager and his boss. I couldn't quite put my finger on it, but it came across as resentment. Let me just say that I soon found out why.
On the Fourth of July, I was working with another member from a store in Basha's, and this particular woman acted like a child and ordered me around, verbally berating me in front of the customers. I tried my best to ignore and continue working as my closing shift went in. It didn't help she was talking about getting obscenely drunk in front of customers and using foul language when talking to another coworker on the phone.
Oh, and she was on the phone for the entire shift.
I brought this to my higher up's attention, and when he didn't say anything, I brought it to his boss, Nathan. Within the first ten seconds of our conversation, I could tell he was fake. He blew off my remarks about my manager's foul attitude toward customers and the mishaps on my Fourth of July shift.
Once school started, I went from almost 41 hours a week to maybe a shift every three weeks. I tried to ask my manager for more time, but he insisted that he couldn't give me more hours because of my school schedule, but he had my availability for the entire semester. I gave Cameron my availablity schedule as it changed, and I told him what days would work and which ones wouldn't. As the semester went on, he became more and more hostile, giving me less and less hours.
Finally on Monday -- which I told him I couldn't work closing shifts because of my school schedule -- I recieved a very snarky call from my manager about why I wasn't at work at 7:20 PM. I told him I was unable to work Monday close shifts, and I thought he knew about it because that was something I had said from day one. He once again stated that he was pushing for me to have hours, but that it wasn't working out. I told him I would rather someone cover that shift because my clothes were currently being cleaned. As I was hanging up, I distinctly heard my manager say how "that faggy kid doesn't want to work." That was the final straw, and I put in my two weeks.
Desert Subway, I plan on letting all my friends and family know just how horribly you treat your employees and your customers. My coworkers should not be encouraging me to leave and saying how this is the best decision I can make. The management is completely out of touch with how to interact with other human beings. I refuse to support our franchise ever again.
Yours Sincerely
Kevin B.
Former Employee
